IBIT
Support
Normal business hours non-Holiday days:
8am - 6pm Mon thru Fri
| Please call or email IBIT Solutions for current rates. | Contact Us |
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Basic Support |
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On-site Server and PC Support |
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On-site Microsoft Exchange/CITRIX Support |
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On-site WAN and Router Support |
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Telephone/Remote Support and Diagnostics |
Premium Support
Premium support
bundles are based upon prepaid hours at a reduced rate.
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Trip Charge (All Premium Bundles) |
n/c |
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Bundle #1 (100 hours per year) |
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Bundle #2 (250 hours per year) |
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Bundle #3 (500 hours per year) |
Scheduled Support
Scheduled support is based
upon scheduled day(s) per week at a 4 hour minimum per day for
contractual
periods of 6 months or greater during normal business hours.